Terms of Service

1. Who we are

Zentex is operated by Zentex Labs ("we", "us"). We provide software and analytics: an automated trading engine, a dashboard and the interfaces that let you interact with it. We are not a bank, a broker, an exchange, a fund or an investment adviser, and we do not act as your agent.

2. Eligibility

You must be at least 18 years old and legally able to enter into this agreement. You must not use the service if you are located in, or a resident of, a jurisdiction where doing so would breach local law or applicable sanctions, or if you appear on any applicable sanctions list.

You are responsible for knowing whether the service is lawful where you are. We may restrict access by jurisdiction at any time.

3. Your wallet is your account

Access is established by a signature from your wallet. There is no password we can reset and no account we can restore. Whoever controls the private key controls the account, and every action signed by that key is treated as yours.

You are solely responsible for the security of your wallet, your keys and your seed phrase, and for every transaction you sign. Never share a seed phrase or private key with anyone, including anyone claiming to be us.

4. Non-custodial service

We do not take custody of your assets and we cannot move them without a signature from your wallet. Deposits are credited to your account balance on the basis of transfers observed on chain, and withdrawals return to the address you signed from.

Because the service is non-custodial, transactions are final once confirmed on chain. We cannot reverse, cancel or recall them, and we cannot recover assets sent to the wrong address, on the wrong network, or in a token the deposit address does not accept.

5. Model Engines, Yield and earning caps

Activating a Model Engine opens a slot at the Model Engine value. Slots accrue a daily rate every day, weekends included. The rate is 0.5% of the slot value; on a day when directs activate their first Model Engine it is 1% per such direct, to a maximum of 10%, and it returns to 0.5% the next day.

Each slot stops accruing once total earnings from it reach its cap, a multiple of the slot value set for each Model Engine and shown in the app. Any available Model Engine can be activated at any time; there are no criteria to buy one.

Rates, caps, Model Engine values and the referral structure are product parameters, not promises. We may change them prospectively; changes do not retroactively alter earnings already credited.

Digital-asset trading can lose money, including all of it. Daily rates are targets the engine aims at, not returns anyone promises you, and past results say nothing about future ones. Commit only what you can afford to lose entirely.

6. Referrals

Referral and level incentive is paid on the terms shown in the dashboard at the time the qualifying activity occurs. Referral links are for honest introduction only.

You must not misrepresent the service, promise returns, imply that earnings are guaranteed, use spam or misleading advertising, impersonate us, or create fake or duplicate accounts to farm referral income. We may withhold or reverse referral earnings obtained in breach of this section and close the accounts involved.

7. Deposits

Your deposit address accepts USDT (BEP-20) on BSC Smart Chain only. It is yours alone and permanent. Transfers are credited automatically after confirmation; if a transfer is missed, you may submit its transaction hash and we will process it on the basis of what it actually paid on chain, not on the basis of who submitted it.

Assets sent in another token or on another network are not credited and cannot be recovered.

8. Withdrawals

Withdrawals are made from your Withdraw wallet in multiples of $10 to a USDT (BEP-20) address, or transferred internally. Requests are normally settled within 24 hours.

We may delay or decline a withdrawal where we reasonably suspect fraud, unlawful activity, sanctions exposure, or a breach of these terms, or where we are required to do so by law. You are responsible for providing a correct destination address.

9. Acceptable use

• Do not use the service for money laundering, terrorist financing, fraud or any other unlawful purpose.
• Do not attempt to gain unauthorised access to any part of the service, disrupt it, or probe it for vulnerabilities outside a responsible-disclosure report.
• Do not scrape, resell, sublicense or reverse engineer the service except where that restriction is unenforceable by law.
• Do not use bots, scripts or automation to manipulate balances, referrals, rates or any other product mechanic.

10. No advice and no guarantee

Nothing on this site, in the dashboard or in any communication from us is financial, investment, legal or tax advice, or an offer or solicitation to buy or sell any asset. Figures shown — including projections, historical performance and illustrative trades — are for information only and are not a promise of future results.

You decide what to commit and you bear the outcome. See the risk disclosure for the full picture.

11. Availability and changes

The service is provided on an "as is" and "as available" basis. We do not warrant uninterrupted availability, and we may modify, suspend or discontinue any part of it, including Model Engine mechanics and supported networks.

We depend on third parties we do not control — blockchain networks, node providers, wallet providers, model providers and liquidity venues. Their outages, forks, congestion or changes may affect the service.

12. Suspension and termination

We may suspend or terminate access where we reasonably believe these terms have been breached, where required by law, or where continuing would expose members or us to unacceptable risk. You may stop using the service at any time; withdrawing your available balance is always the recommended first step.

13. Limitation of liability

To the maximum extent permitted by law, we are not liable for trading losses, lost profits, lost opportunities, or indirect, incidental, special or consequential damages; for losses caused by your own keys, signatures or address errors; or for failures of blockchain networks, wallets or other third parties.

Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud.

14. Changes to these terms

We may update these terms. The date at the top of this page shows when they last changed, and continuing to use the service after a change means you accept the updated version. Material changes will be announced in the dashboard.

15. Governing law and contact

These terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-law rules. Questions about them go to legal@zentex.info.